This means the emphasis on amazing customer service has never been higher. Facebook recently came out with a refer a friend feature that allows users to ask for and receive recommendations to people’s favorite places. If we want to know who the best of the best is we can Google, Yelp, or Facebook it and we will know. So how do you tailor your business strategy to gain new millennial referrals?Īs a millennial, myself I know that we have been raised with the answer at our fingertips. Since times have changed, that rowdy group of kids has now grown into our hem buying pool. This change has eliminated the need to data mine our past clients, but has increased the need to capture new leads and where are we looking for these new leads? With rates being so low, the mortgage industry has started to turn from the refinance market and look again toward purchase loans. Learn How Customer Service Compares to The Competition Using Surveys and Jungo. Professional Services Get ready to upgrade your business.Level Up Buildout Focus on the metrics that matter.Digital POS Platform Simplify the mortgage application process.Video Emails Stand out in a crowded inbox.Product & Pricing Engine Quickly generate rate quotes.SMS Texting Business texting made simple.Leads App Easily create a customizable round-robin.LOS Sync Direct integrations with the top loan origination systems.Co-Marketing Build profitable relationships with referral partners.Post-Close Marketing Keep the conversations going. Reffinity / Referrals Deeper connections, more business.The Concierge Program Increase customer loyalty.Real Estate Flyers Custom printed materials.The Closing Email of the Week Weekly marketing inspiration.Email Marketing Reach your clients at the right time.Email Integration Connect with the best platforms.Mortgage Reviews LOs love the seamless integration.Property Listings Create single property websites.Loan Milestone Emails & Alerts Keep your clients informed.Reports & Dashboards A detailed view of your business.Loan Document Management Securely house your loan documents.
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